Here are some specific details or guidelines on the consultation, quoting, order placement, order tracking, and order receiving processes.
Supply for New Building Project
We appreciate the opportunity to collaborate on your upcoming new building project and provide a comprehensive quotation for the supply of premium aluminium windows. To facilitate an accurate and detailed quotation, we kindly request the following documents: Architectural Drawings & Energy Report.
Window Replacement Projects
We will provide you with an initial quotation based on the rough measurements you can provide at this stage. This preliminary quote will offer an estimate of the costs associated with the window replacement, allowing you to have an early understanding of the financial considerations.
Upon your approval of the initial quote, we will schedule a convenient time for our team to conduct an on-site measure-up. This step is crucial for obtaining precise measurements, assessing any potential challenges, and ensuring that the replacement windows are tailored to your specific requirements.
Confirmation of Quotation Acceptance and Order Placement
Upon receipt of your acceptance of our quotation, we consider this as confirmation to proceed with the order. To facilitate the next steps seamlessly, we kindly request the following: Confirmed Shop Drawings & Deposit Payment.
Order Tracking Information
Once the order processing is complete, your custom windows will enter the manufacturing phase. Your windows are carefully packaged to prevent any damage during transit. And our team will provide Estimated Time of Departure (ETD) and Estimated Time of Arrival (ETA).
Order Ready for Collection – Final Payment and Delivery Arrangements
To proceed with the collection of your order, we kindly request the final payment to be settled. Once the final payment is received, we will coordinate the delivery schedule based on your availability and preferences.
